easy line hearing aid app for kirkland hearing aids by phonak having problems with iPhone mini 13.

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Level 1

4 points

easy line hearing aid app for kirkland hearing aids by phonak having problems with iPhone mini 13.

The iPhone keeps dropping the hearing aids on the easy line app used for remote control .

Sometimes it will pair and work for a week and then drops contact and is really hard to get the hearing aids to pair with the app. Currently only one hearing aid will pair within the easy line app.

Works with no problems on my iPad iOS 15+ the iPhone is on 16+.

The hearings are paired to the blue tooth on the iPhone.

It seems the problem started after the last 2 iPhone updates.

iPhone 13 mini, iOS 16

Posted on Jun 15, 2023 11:57 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Jun 16, 2023 2:05 AM in response to bbiggs41

Probably you are using third-party apps and/or a third-party device.

If you are experiencing any difficulty with third-party apps or a specific website or a product then please contact the app developer or site publisher/host or the manufacturer directly. Here is how

To contact an App developer --> How to contact an app developer - Apple Support
To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use, etc.
To contact the Manufacturer --> Please read the manual that may have come along with the product.

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easy line hearing aid app for kirkland hearing aids by phonak having problems with iPhone mini 13.

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