Hi Team,
Our MacBooks are joined to a Microsoft AD Domain. While setting up fingerprint (touch ID) in computers with M Chip, it is showing “Authentication is disabled” message. The user has admin privileges and OS is Ventura.
How can we stop this pop-up and configure the fingerprint
to the user account?
Along with being bound to an AD domain, are there any MDM profiles installed? A profile could be causing that.
corra_india wrote:
Hi Team,
Our MacBooks are joined to a Microsoft AD Domain. While setting up fingerprint (touch ID) in computers with M Chip, it is showing “Authentication is disabled” message. The user has admin privileges and OS is Ventura.
How can we stop this pop-up and configure the fingerprint
https://discussions.apple.com/content/attachment/2ffd689a-4012-43c0-a762-c0f01bb2e1f0
to the user account?
reference—
I'm getting an 'Authentication is Disable… - Apple Community
Active Directory Domain Services Overview
Support for Active Directory domains - Configuration ...
Microsoft Corporation/Customer service
1 (800) 642-7676
Microsoft support is very responsive and helpful.
Ask the Microsoft Community—quite an active resource
https://answers.microsoft.com/
The "Mobile" account is enabled for this user profile.
Hi,
The issue is resolved. I referred to the below link to fix the problem:
not resolved, this fixes it only temporarily. issue comes back. every M1-3 Macbook we have it has happened multiple times. C'mon apple fix it something to do with the domain joining and using mobile accounts.
not a MS issue its all apple. didnt happen with intel macbooks only apple silicone devices.
This has not resolved the issue for me with apple silicone devices.
How to fix the "Authentication is disabled" error?
