📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Technical support

everyti I plug in my MacBook it turns on but the screen quickly turns black and in the middle of the screen there’s a little picture of a white folder file with a question mark in the middle of the file…. What is wrong with it or what do I do??

MacBook Pro (2017 – 2020)

Posted on Jun 16, 2023 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2023 7:37 AM

If your Mac starts up to a question mark - Apple Support describes the applicable steps to follow.

1 reply

Technical support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.