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I have selected my aol email account on my iPad , but it does not open when I tap the envelope icon on the Home Screen.

iPad (8th generation)

Posted on Jun 17, 2023 6:45 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2023 12:45 PM

Hello sapelodm,


Welcome to Apple Support Communities. 


We understand that you are unable to open the AOL email app as expected on your iPad. We are happy to help.


Please try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

  1. "Close and reopen the app
  2. Restart your device
  3. Check for updates
  4. Delete the app, then redownload it"


These steps may help. Let us know if you have further questions.


Take care.

1 reply
Question marked as Top-ranking reply

Jun 18, 2023 12:45 PM in response to sapelodm

Hello sapelodm,


Welcome to Apple Support Communities. 


We understand that you are unable to open the AOL email app as expected on your iPad. We are happy to help.


Please try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

  1. "Close and reopen the app
  2. Restart your device
  3. Check for updates
  4. Delete the app, then redownload it"


These steps may help. Let us know if you have further questions.


Take care.

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