Cannot change default email on iPad Air; keyboard missing

Hello, thanks for your help.

where it says *default email* my deleted email is still there. No keyboard comes up to change this. No list of options appear to change it. How can i do this ? The info from apple guide doesnt say how to change this when the keyboard wont appear. I have allowed account changes (in settings) is there another setting im missing here?

apple ipad air. 2024. Ios 26.


Posted on Jan 13, 2026 4:36 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2026 4:50 AM

Have you deleted the unwanted email account from the list of configured email accounts?

Settings > Apps > Mail > Mail Accounts > [Accounts]


To delete an account from your iPad, tap the entry that you wish to remove - then select Delete Account


Until an email account is removed from the list of configured email accounts, it will still be a visible and selectable within the Default Account list:

Settings > Apps > Mail > [Composing] Default Account

2 replies
Question marked as Top-ranking reply

Jan 13, 2026 4:50 AM in response to kimfromfra

Have you deleted the unwanted email account from the list of configured email accounts?

Settings > Apps > Mail > Mail Accounts > [Accounts]


To delete an account from your iPad, tap the entry that you wish to remove - then select Delete Account


Until an email account is removed from the list of configured email accounts, it will still be a visible and selectable within the Default Account list:

Settings > Apps > Mail > [Composing] Default Account

Jan 13, 2026 9:07 AM in response to LotusPilot

thanks for reply.

you describe what should happen Very clearly thanks.

i have already deleted the account some time ago. (The new one working well) but default email still says the old email. I guess it should have gone at the same time. but for some reason it has not. Its still there with no other options & No keyboard comes up. Have i missed a setting or ?

thankyou

Cannot change default email on iPad Air; keyboard missing

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