LG C1 + Bose 600 + Apple TV 4k

Question

Level 1

14 points

LG C1 + Bose 600 + Apple TV 4k

Ok, have had this set up for almost 6 months and have continued issues with volume control and TV dropping Arc sound setting. The Apple TV remote seems to disconnect after the TV is turned off and then I can’t use it for volume control. I do have the Apple TV plugged into TV via HDMI, the Bose 600 is plugged into HDMI ARC on TV. I have turned off the OLED Care on the TV. Any other suggestions on set-up? Thanks in advance!

Posted on Jun 17, 2023 8:43 AM

Reply

Answer 1

jmarse1

Community Specialist

Jun 18, 2023 3:24 PM in response to Batedog16

Hi Batedog16,

We'll be happy to help you out with this. If ARC isn't working correctly, you'll need to follow the steps outlined here to resolve this:

"If HDMI ARC or eARC isn't working as expected

If you can't set up HomePod or HomePod mini as the default speaker for Apple TV, make sure that your HomePod or HomePod mini and Apple TV are added to the same room in the Home app. Then try to set up your HomePod or HomePod mini as the default speaker for your Apple TV again.
Make sure that your TV supports ARC or eARC. You can check by seeing if there's an ARC label next to your HDMI port, or you can contact your TV manufacturer.
You might have to turn on ARC, eARC, or HDMI-CEC in the settings of your TV. Check with your TV manufacturer for details.
Unplug the HDMI cables from your TV and Apple TV. Then plug the cables in again and try to use ARC or eARC.

"

This is from Use HDMI ARC or eARC with your Apple TV 4K - Apple Support

If you've done that and still have issues, you may want to reach out to Apple directly to look into this with you further: Get Support

Cheers.

Reply

LG C1 + Bose 600 + Apple TV 4k

Similar questions