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wisemen3 Author

Level 1

4 points

Black screen with question mark

When I turn on iMac (Catalina) a question mark appears on a black screen

iMac 27″, macOS 12.6

Posted on Jun 17, 2023 1:03 PM

Top-ranking reply

rkaufmann87

Level 10

143,676 points

Posted on Jun 17, 2023 1:58 PM

Please review all the steps in If your Mac doesn't start up all the way - Apple Support and follow to the letter. The final step of each is to take the computer in for servicing if everything fails. As long as you have a good backup of your computer there isn't anything to really worry about. If you don't know where to take the computer for servicing please click Apple Authorized Service Provider Locator (AASP) & Genius Appointment. NEVER EVER take a Mac to the local computer repair shop. ONLY take it to an Apple Authorized Service Provider!!!

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Black screen with question mark

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