MacBook Air 2018 black screen, question mark after update

black screen with question mark after update on a refurbished Mac book air 2018

MacBook Air 13″, macOS 11.7

Posted on Jan 15, 2026 4:28 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2026 9:51 PM

"MacBook Air 2018 black screen, question mark after update: black screen with question mark after update on a refurbished Mac book air 2018"

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Troubleshooting a Mac with a Question Mark:

Three Thoughts to perform, in the Oder Provided...


A. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seen. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


B. Use First Aid:

While in Recovery Mode, select the partition, and then click the First Aid button located towards the top of the window.


C. Repair the Disk:

Go here: How to Repair a Mac Disk with Disk Utility - Apple Support

2 replies
Question marked as Top-ranking reply

Jan 15, 2026 9:51 PM in response to marshalegere

"MacBook Air 2018 black screen, question mark after update: black screen with question mark after update on a refurbished Mac book air 2018"

-------


Troubleshooting a Mac with a Question Mark:

Three Thoughts to perform, in the Oder Provided...


A. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seen. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


B. Use First Aid:

While in Recovery Mode, select the partition, and then click the First Aid button located towards the top of the window.


C. Repair the Disk:

Go here: How to Repair a Mac Disk with Disk Utility - Apple Support

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MacBook Air 2018 black screen, question mark after update

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