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Level 1

0 points

iphone locked

how to unfreeze locked screen iphone 14 cant even shut it down

iPhone 14 Pro, iOS 16

Posted on Jun 17, 2023 3:18 PM

Top-ranking reply

Level 10

472,227 points

Posted on Jun 17, 2023 3:21 PM

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
If your phone still doesn't turn on, contact Apple Support.

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