When I try to access radio streams in Apple Music I get an error message saying: "An error occurred. Try again." Does anyone know how to solve this problem? Thanks.

When I try to access radio streams in Apple Music I get an error message saying: "An error occurred. Try again." Does anyone know how to solve this problem? Thanks.

MacBook Air 13″, macOS 10.14

Posted on Jun 18, 2023 12:19 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 8:31 AM

Hey Mattdxb,


We're happy to help with Apple Music radio on your Mac. First, we recommend making sure that you're signed in with your Apple ID by going to Account > Account Settings: Play Apple Music radio in Music on Mac - Apple Support


If you're signed in, try restarting your Mac: Shut down or restart your Mac - Apple Support


If you're using a VPN, try disabling it, as this can cause connectivity issues with some services.


Let us know how it goes! Take care.



2 replies
Question marked as Top-ranking reply

Jun 19, 2023 8:31 AM in response to Mattdxb

Hey Mattdxb,


We're happy to help with Apple Music radio on your Mac. First, we recommend making sure that you're signed in with your Apple ID by going to Account > Account Settings: Play Apple Music radio in Music on Mac - Apple Support


If you're signed in, try restarting your Mac: Shut down or restart your Mac - Apple Support


If you're using a VPN, try disabling it, as this can cause connectivity issues with some services.


Let us know how it goes! Take care.



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When I try to access radio streams in Apple Music I get an error message saying: "An error occurred. Try again." Does anyone know how to solve this problem? Thanks.

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