Trade in

I want to trade my iPhone 13 for a iPhone 14 pro but how does it work do they send the new phone with the return kit or do they send the return kit first and then the phone after because how am I suppose to transfer my data if that’s the case


iPhone 13, iOS 16

Posted on Jun 18, 2023 2:34 AM

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1 reply

Jun 18, 2023 3:36 AM in response to arnit256

Just answer a few questions either in an Apple Store or online (Apple Trade In - Apple - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.




If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.


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