Help with subscription

How come y’all keep blocking my account

iPhone 13 Pro Max, iOS 16

Posted on Jun 18, 2023 5:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 10:16 PM

Hi JoeHer,

welcome to the Apple (user-to-user) Coimmunity.


Re: "Help with subscription"


We are all Apple users, like yourself, in this Community, so no-one here has access to your accounts or details.

We'd like to help however. Maybe one of Apple Support's online articles (links below) can assist.


Payment issues

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support


If you need to check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support

If you wish:

First you could: Add a payment method to your Apple ID - Apple Support

That will allow you to: Remove a payment method from your Apple ID - Apple Support

or

What to do: If you need to change or update your Apple ID payment method - Apple Support


Apple ID Account issues:

What to do: IIf your Apple ID is locked or disabled - Apple Support


More info: How to: Manage and use your Apple ID - Apple Support


Music Subscription issues:

Apple Music availability might vary by country and region.

Availability of Apple Media Services - Apple Support


How to: Listen to Apple Music on the web and in apps - Apple Support

______________________________________________________

More support if needed: (eg: online chat, phone, eMail etc. )


Subscriptions and Billing website: Info / support / contact

Subscriptions and Billing - Official Apple Support


Apple Music Support Website: info / support / contact

Music - Official Apple Support


Apple ID Support Website: Info / support / contact

Apple ID - Official Apple Support


or

See a list of Apple phone numbers around the world:

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jun 18, 2023 10:16 PM in response to JoeHer

Hi JoeHer,

welcome to the Apple (user-to-user) Coimmunity.


Re: "Help with subscription"


We are all Apple users, like yourself, in this Community, so no-one here has access to your accounts or details.

We'd like to help however. Maybe one of Apple Support's online articles (links below) can assist.


Payment issues

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support


If you need to check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support

If you wish:

First you could: Add a payment method to your Apple ID - Apple Support

That will allow you to: Remove a payment method from your Apple ID - Apple Support

or

What to do: If you need to change or update your Apple ID payment method - Apple Support


Apple ID Account issues:

What to do: IIf your Apple ID is locked or disabled - Apple Support


More info: How to: Manage and use your Apple ID - Apple Support


Music Subscription issues:

Apple Music availability might vary by country and region.

Availability of Apple Media Services - Apple Support


How to: Listen to Apple Music on the web and in apps - Apple Support

______________________________________________________

More support if needed: (eg: online chat, phone, eMail etc. )


Subscriptions and Billing website: Info / support / contact

Subscriptions and Billing - Official Apple Support


Apple Music Support Website: info / support / contact

Music - Official Apple Support


Apple ID Support Website: Info / support / contact

Apple ID - Official Apple Support


or

See a list of Apple phone numbers around the world:

Contact Apple for support and service - Apple Support


All the best :-)

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Help with subscription

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