Why my face time is not working

Why is my FaceTime not working?

iPad, iPadOS 16

Posted on Jun 18, 2023 6:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 1:34 AM

Hi kerreno,

welcome to the Apple (user-to-user) Community.


Re: "Why is my FaceTime not working?"


Could be any one of a number of reasons, what is working, and what is not.

We do not know what you have checked or tried, or which iPad model are you using, in order to pinpoint the cause:

Eg: How to: Identify your iPad model - Apple Support


Here are some possible reasons,

If you want, you can check if FaceTime is working after you try one, before moving down the list.


Have you tried:

* restarting your iPad: Restart your iPad - Apple Support (deletes temporary files and often restores order)


* ensuring a strong wi-fi connection. Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

and

* updating your iPad to the latest iPadOS (iPadOS 16.5) About iPadOS 16 Updates - Apple Support

* What to do if you haven't yet set-up FaceTime on your iPad: Set up FaceTime on iPad - Apple Support


* You need to have enough memory / storage space free in which your iPad can operate smoothly:

How to check the storage on your iPhone and iPad - Apple Support


Can people reach you: Add or remove your phone number in Messages or FaceTime - Apple Support


What to do: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support


More support:

FaceTime Support webpage: info / support / contact etc:

FaceTime - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jun 19, 2023 1:34 AM in response to kerreno

Hi kerreno,

welcome to the Apple (user-to-user) Community.


Re: "Why is my FaceTime not working?"


Could be any one of a number of reasons, what is working, and what is not.

We do not know what you have checked or tried, or which iPad model are you using, in order to pinpoint the cause:

Eg: How to: Identify your iPad model - Apple Support


Here are some possible reasons,

If you want, you can check if FaceTime is working after you try one, before moving down the list.


Have you tried:

* restarting your iPad: Restart your iPad - Apple Support (deletes temporary files and often restores order)


* ensuring a strong wi-fi connection. Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

and

* updating your iPad to the latest iPadOS (iPadOS 16.5) About iPadOS 16 Updates - Apple Support

* What to do if you haven't yet set-up FaceTime on your iPad: Set up FaceTime on iPad - Apple Support


* You need to have enough memory / storage space free in which your iPad can operate smoothly:

How to check the storage on your iPhone and iPad - Apple Support


Can people reach you: Add or remove your phone number in Messages or FaceTime - Apple Support


What to do: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support


More support:

FaceTime Support webpage: info / support / contact etc:

FaceTime - Official Apple Support


All the best :-)

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Why my face time is not working

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