help please is 2 am

i just got a new phone, it isn’t brand new but it’s restarted and while setting it up i have to update it to iOS 16.5 but it just gives me a screen that says “install now” but it just keeps loading. it’s been like this for hours, and i’ve tried to restart it but it won’t work

Posted on Jun 18, 2023 4:44 PM

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2 replies

Jun 18, 2023 7:07 PM in response to Plsssshelp

Plsssshelp Said:

"help please is 2 am: i just got a new phone, it isn’t brand new but it’s restarted and while setting it up i have to update it to iOS 16.5 but it just gives me a screen that says 'install now”'but it just keeps loading. it’s been like this for hours, and i’ve tried to restart it but it won’t work"

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Troubleshooting an iPhone in a Boot Loop:

A. Boot Loop: Your iPhone it is stuck in a boot loop. This can occur when updating, and it got stalled while in the process.  So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip


B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

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help please is 2 am

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