Apple báo hoàn tiền nhưng tôi vẫn chưa nhận được tiền hoàn

Khoảng vào ngày 17/6/2023 tôi thấy apple đã trừ vào tài khoản của tôi, tôi đã báo cá sự cố này và apple đã thông báo hoàn tiền nhưng trong thẻ của tôi vẫn chưa được nhận tiền

iPhone 13 mini, iOS 16

Posted on Jun 19, 2023 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 7:01 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


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Click -> here for more support and assistance.

Scroll to Asia Pacific and click Vietnam and fill in the field >Tell us what's happening<


Or call direct Vietnam -> 1800 1127

1 reply
Question marked as Top-ranking reply

Jun 19, 2023 7:01 AM in response to beo225

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


-----

Click -> here for more support and assistance.

Scroll to Asia Pacific and click Vietnam and fill in the field >Tell us what's happening<


Or call direct Vietnam -> 1800 1127

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