Xin chào Apple, tôi đã trả 399.000VND cho PicsArt nhưng đã quên huỷ dùng thử 7 ngày nên nó đã gia hạn, tôi đã yêu cầu hoàn tiền, Apple báo với tôi rằng “Giao dịch này đã được hoàn tiền” nhưng tôi kiểm tra và thấy vẫn chưa được hoàn tiền.
iPhone 13, iOS 16
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
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If it is not clear, click -> here for more support and assistance.
Scroll to Asia Pacific and click Vietnam and fill in the field >Tell us what's happening<
Or call direct Vietnam -> 1800 1127
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
-----
If it is not clear, click -> here for more support and assistance.
Scroll to Asia Pacific and click Vietnam and fill in the field >Tell us what's happening<
Or call direct Vietnam -> 1800 1127
Apple báo hoàn tiền nhưng kiểm tra tài khoản lại không thấy hoàn tiền
