You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Water damage

My camera on my iPhone 11 is shattered and it’s basically open now. Some water got inside it and about 20 minutes after my phone kept turning on and off. Is the water the reason why? Or is it just a glitch in the phone.


iPhone 11

Posted on Jun 19, 2023 11:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 11:32 AM

Water damage.


Unfortunately, the phone will almost certainly be a total loss, since AppleCare does not cover water damage.


Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to discuss your options.


Find Locations




6 replies

Water damage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.