How to fix a cracked Trackpad on MacBook Pro?

Have to visit store and pay for it. If you have apple care plan then 8900INR else around 13k INR no other choices!!!

It comes under physical damage!

even though if you didn’t!

Hi there! My two-month old M3 MBA just pulled this stunt on me last night. Luckily, I made an appointment with the Apple Store and they were able to fix it under warranty. It took about a week, because they had to order the part need to replace the trackpad!

My biggest note is to make sure that you have AppleCare so that you have the coverage at all times

fefefleur wrote:

I literally just opened my MacBook Air M2 and experienced the exact issue except a diagonal crack on the trackpad that seems to be internal. What was the solution to this issue?

If you bought DIRECT from Apple, not from a Reseller of any kind, Apple return policy within FIRM 14 days from receipt gives them FAR more latitude. Take it to the store you bought it from, be polite and professional, and ask for refund/replacement.

in all other cases, glass breakage is explicitly NOT covered under regular warranty, and individual Apple employees are powerless to change the policy for you. If you try to pressure them, you will force only them to say things that are unkind.

You can contact Apple support too you know.

Use the Support link in the lower left corner of this webpage, and chat or call Apple as available, and discuss your options and alternatives.

I had the same thing and I went to the Apple Store and they said that I does not appear out of no were and that I must of did it. so annoying because they don't believe you. and it cost I think $200 or more. if you have no apple care. and even I you bought it less then a year ago you still have to pay it. I love apple but this is just annoying and disappointing

I had the same thing happen and I went to the Apple Store and they said I did it. it's so annoying because they know this is happening.

My New MacBook Air M2, 3 days old has developed a similar vertical crack on the trackpad. I am 100% sure there was no physical damage at all. Big fan of Apple Mac but this time I am feeling frustrated as the service center has denied saying it is physical damage.

Same happened to me. Last night I used my Mac Air M2, all good - this morning woke up and when I opened it there was a crack out of nowhere in the corner of the trackpad. Nothing was pressing it, it just appeared. It's frustrating that Apple is still not addressing this issue that seems to be very common... we need solutions! Is that replaceable when taken to an Apple centre ? ANSWERS!

Hey! Just got the same surprise. Out of the blue! No reason! Anyway, that's sad. I'm a bit disappointed with the last apples products. The MacBook cracking, Iphone so slow.. Shame!

But I'm curious if it's possible to fix it with an original trackpad at least.

Just had the same thing happen to my MacBook Air 15 M2 2023. The track pad started having a rough click initially and I just opened it up right now to find a crack in my top right corner top and right side appear? What's going on cause I don't see any answers here?!?!

I have my MacBook for less then a year and last night is was fine. but I opened it up this morning and there is a crack in my trackpad. and I know I did not do it. so do I need to fix it or something?

Same thing happened to my new Macbook M2 Air. Today morning it was all fine. I left my macbook on charge on my desk, when I returned, I saw a hairline crack out of no where. My laptop was not even moved from my desk and now one around it ! Apple care tells, it is physical damage. Its so frustrating !!!

I am a long term user and big fan of Apple and its products. Seldom can you complain about the fit and finish of any Apple item but I recently I had a problem with my MacBook Air M2 as others on this thread. I was using the computer seated at a desk for many hours, got up to take a break, and when I came back, noticed what I thought was a hair on my keypad. I tried to brush it away, but found that it was an internal crack, not even on the surface of the keypad. From the time I got up, to the time I got back was less than 15 minutes and there was no external activity they could've affected this MacBook.

I took it to the Apple Store the following weekend and as of now, they are not recognizing this as a systematic problem.

[Edited by Moderator]

same thing has happened to my macbook air - overnight a crack appeared. I can't feel any crack, and it hasn't affected the track pad at all. The shop i bought it from only 2 months ago don't want to know, even though it's under warranty.