How ro separate ringer volume from notificaciones volume

Hello nat_mb,

Thanks for choosing the Apple Support Communities. We see you're having trouble turning down the volume on videos without your side buttons turning down your ringer as well. We can help.

To start, you can change your settings in a way that the side buttons will not affect your ringer volume. Here is how:

1. Go to Settings
2. Scroll to Sound & Haptics
3. Toggle "Change with buttons" to the off position

More info can be found here: Adjust the volume on iPhone

This will enable you to adjust the volume without the side buttons affecting the ringtone and notification volume.

Another way to adjust your volume would be the Control Center. Swipe down on the top right side to see the volume slider in Control Center. To learn more about Control Center, follow: Access Control Center on your iPhone

We hope this helps.

Cheers!

Hi, please kindly go into Settings, Scroll Down to Sounds and Hepatics, tap Change with side buttons to OFF or grey. See if that helps. Thanks!

Making sure that change with buttons is green or turned on, and haptics is set to always on, does NOT give you the ability to set your ringer volume at one level and the notifications volume at another.

When you turn up the ringer volume, your notification volumes go up. When you turn down the ringer volume, your notification volume goes down.

I have found no way to set the level differently on both. I would personally like my ringer volume to be much lower, and my notifications volume to be much higher so I can actually hear when I text comes in. But I find no way to do that on my iPhone 13 Pro.

Hii! I also had this same problem and after some researching, I had found all you need to do is go to

• Settings
• click on sounds & haptics
• then turn on “Change with Buttons”

Once you turn your ringer on, you can use your volume button to raise the volume of your ringer! It also doesn’t affect the volume of your videos!

I hope I could help!

Hi nat_mb,

We appreciate those additional details. Next, let's ensure your iPhone is fully updated. This installs feature improvements and fixes that can resolve unexpected behavior like this. These steps from Update your iPhone or iPad show how to back up and update:

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If this continues after updating, then reach out to Apple Support next. They would be the best equipped to investigate these issues further. Contact them here: Get Support

Cheers!

Yes you can. I just got my iPhone 14 yesterday and changed it today. Go to settings, then sounds and haptics, make sure change with buttons is green and haptics is on always on. I had to do this with my 11 as well.

Hi nat_mb,

You can reach Apple Support live assistance by visiting this link:

Get Support

Available options will vary by country. So if you don't see an option to chat support, you can call directly using the number for your country (or the one closest to you) using: Contact Apple for support and service - Apple Support

Cheers!

justinb2603,

Is there a way to have a louder volume for ring tones while having a lower volume for notifications?

I have an iPhone 12 Max Pro and currently when I change the volume it puts my ring tone volume and my notification volume at the same volume together, when I prefer to have my ringtone loud and my notifications at a lower volume.

Sady, no. There is no way to separate the volume levels of notifications vs ring tones like you can on a Android. Which I find with the capabilities and advancements of Apple and their products that they should be able to.

Feature requests with Apple are not really useful since Apple won’t report and or share any information about them.

This problem has been around as long as I can remember just like not having a dismiss button on the Siri answer screen. Apple does not believe in transparency. It would be really great to have a list with the requests along with the number of people requesting it.

This is an ongoing problem for Apple and one that should be corrected NOW! We do pay a lot for our phones and we should be able to adjust volume for different notifications. I may be waiting for a return call so I want the volume up high, but I don't want whatever else I am doing to have the volume or other alerts that high. Sheesh, you think a company with so many skills and gadgets and brilliant minds could at least figure that out!!

eksommer wrote:

This is an ongoing problem for Apple and one that should be corrected NOW! We do pay a lot for our phones and we should be able to adjust volume for different notifications. I may be waiting for a return call so I want the volume up high, but I don't want whatever else I am doing to have the volume or other alerts that high. Sheesh, you think a company with so many skills and gadgets and brilliant minds could at least figure that out!!

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple