How ro separate ringer volume from notificaciones volume

Hey community ;)! So i think my problem vas a very easy solution, i just can't figure it out. So i got an IPhone 14 plus on April and i'm in love with it, but everytime im going into an App like TikTok and i lower the volume with the lateral buttons because i dont want to watch the video with a loud volume, it also affects my ringtone and notification volume, so at moments i cant even hear my phone ringing or at moments it sounds super loud. So how can i separate these two things? I had an iPhone 8 Plus before and i never had that problem! Please help :(

Posted on Jun 20, 2023 4:00 AM

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nat_mb Author

Level 1

12 points

Posted on Jun 30, 2023 4:00 PM

i honestly feel so frustrated that i spent 1000$ on a phone that it's just a mess with the volume system and i have to adjust it like a thousand times a day

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23 replies

nat_mb Author

Level 1

12 points

Jun 23, 2023 8:03 AM in response to nat_mb

I have been putting it to the test and the buttons still affects the notif sounds

nat_mb Author

Level 1

12 points

Jun 23, 2023 2:47 PM in response to Ben_Z1

Thanks for the reply! I have my phone updated to the last versión, i checked for support but it leads me to my data carrier page, is there a possibility to chat with apple support live?

nat_mb Author

Level 1

12 points

Jun 24, 2023 7:35 AM in response to ManJor

Thanks for replying , still can't get support because i'm from Venezuela :(

nat_mb Author

Level 1

12 points

Jun 30, 2023 4:01 PM in response to nat_mb

And i can't get any support apparently because i'm from Venezuela

LtlTrkr

Level 1

8 points

Jan 1, 2024 8:32 AM in response to nat_mb

Hi, please kindly go into Settings, Scroll Down to Sounds and Hepatics, tap Change with side buttons to OFF or grey. See if that helps. Thanks!

Jun 13, 2024 11:54 AM in response to nat_mb

so... this doesn't work... like at all.. and it's also why you're being sued. how hard is it to separate them? it's not... and why am i deaf now from text and email alerts.

Jun 13, 2024 11:55 AM in response to Ben_Z1

Yep followed all the steps.. still deaf from poor execution.

Jun 23, 2024 7:50 AM in response to CRingwald

thank you so much for this information.

How ro separate ringer volume from notificaciones volume