MacOS Internet Recovery High Sierra

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6 points

MacOS Internet Recovery High Sierra

Hello,

I have got an MacBook Pro A1190 from a friend. The SSD was erased to delete the personal data. Now I wanted to reinstall MacOS with internet recovery. But after booting and choosing 'Reinstall MacOS High Sierra' I get the message:

"Recovery Server could not be reached"

The Wifi connection is working and Time/Date is set - I have checked with terminal (ping apple.com / date)

Is it possible that the recovery server is shut down?

Unfortunately I have no other Mac to create a USB-Installer

What can I do?

Posted on Jun 20, 2023 3:56 PM

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Answer 1

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Theraguesch Author

Level 1

6 points

Aug 8, 2023 9:02 AM in response to Grant Bennet-Alder

Hello,

I could solve this issue now. After chatting with Apple Support, they raised the revovery version for my macbook to Monterey.

High Sierra does not work anymore. There was no change to get it working.

After the version was upgraded the recovery install worked as expected.

Thanks for your effort and Bye!

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Answer 2

Theraguesch Author

Level 1

6 points

Jun 21, 2023 12:54 PM in response to Grant Bennet-Alder

Yes I'm using Shift-Option-Command-R at boot time. I have to choose SSID and enter the Wifi-Password and then it loads the Recovery MacOSX. Command-R at boot time does the same because the SSD is empty.

After some minutes I see the window with four options (Time-Machine, Reinstall MacOS, Online Help and Disk Utility.

Then I'm testing internet connection with terminal, also date.

After closing terminal I get back to the four options window. I choose Reinstall MacOS and the High Sierra Installer starts. But when I click the button "Continue" after appr. 30 sec I get the message:

"The recovery server could not be contacted".

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Answer 3

Jun 20, 2023 4:47 PM in response to Theraguesch

are you invoking Internet recovery and requesting the default MacOS that does not require a logged-in Apple-ID?

On an Intel-based Mac, if you use Shift-Option-Command-R during startup, you might be offered the macOS that came with your Mac, or the closest version still available.

How to reinstall macOS - Apple Support

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Answer 4

Jun 21, 2023 4:51 PM in response to Theraguesch

It is conceivable that your use of Terminal and/or other Utilities in the interim exposes bugs in the system.

I recommend you get all your Terminal and other Utilities work out of the way, then invoke Recovery anew and go straight for the re-install.

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Answer 5

Theraguesch Author

Level 1

6 points

Jun 22, 2023 3:54 PM in response to Grant Bennet-Alder

Thanks for your effort and the answer, I appreciate it.

Going directly to reinstall is what did in the first tries. I tried it again today - with the same message.

I guess a security patch on the server or something else prevents the old HighSierra from connecting to the recovery server.

I tried to send log (Command+L) of High Sierra Installer to Apple but there is another error: Unable to send Crash Reporter Log in OS Install Environment.

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Answer 6

Jun 22, 2023 4:13 PM in response to Theraguesch

to successful use your Wi_Fi, your wi-Fi connection must be PLAIN:

Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]

If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.

The higher the number, the more obscure the problem.

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Answer 7

Aug 8, 2023 9:36 AM in response to Theraguesch

A1190 looks up to 15-in MacBook Pro 2018 or 2019. That is MUCH more complex because of the T2 chip.

I am glad Apple support was able to help.

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MacOS Internet Recovery High Sierra

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