Instagram Crashes on open

All of a sudden my Instagram started crashing when I try to open it

I offloaded the up, deleted , reinstalled

Removed from the back up

Restarted

Whenever i reinstall it shows me i have my unread messages in the icon, and when i try to open it automatically crash

My instagram opens normally on a browser

Any suggestions?

iPhone 13, iOS 16

Posted on Jun 20, 2023 11:50 PM

Reply
1 reply

Jun 30, 2023 10:00 AM in response to loucas16

Hi loucas16,


Thank you for participating in the Apple Support Communities. We understand the Instagram app is crashing when you open it. It sounds like you've done some good troubleshooting so far. You'll want to make sure you've done all the steps in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.


"If an app on your iPhone or iPad doesn't work as expected, try this.


  1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

Get more help


Take care.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Instagram Crashes on open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.