Volume&side button issue

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Volume&side button issue

Hello,

My volume and side buttons are not working while silent mode. I can’t lock (use side button) while silent mode. It is working when I have allowed assistive touch and first lock without silent mode. I have tried every single advice, but not working. It is not about case, not dirt, not allowing switch with volume. And while switching volume, on screen sleeping mode notification is playing. What should I do?

iPhone 14, iOS 16

Posted on Jun 21, 2023 3:05 AM

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Answer 1

bailier

Community Specialist

Jun 22, 2023 10:27 AM in response to tamta261

Hi tamta261,

It sounds like you're having trouble with the volume buttons on your iPhone. We suggest trying the steps outlined in this article: If a button or switch isn't working on your iPhone or iPad - Apple Support

Should you continue to have issues, contact Apple Support so that they can look into this with you further. They can be reached here: Apple Support

Take care.

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Volume&side button issue

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