I can't locate my utility disk

My iMac has a black screen with a stop sign in the middle. I researched and should install the utility disk that came with the iMac. I cannot locate it as this iMac is out of warranty and I've moved since the original purchase. Is there another way to be able to reinstall it?


Posted on Jun 21, 2023 9:32 AM

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2 replies

Jun 21, 2023 9:53 AM in response to hector.atl

We could more easily provide assistance if we knew which model iMac. Identify your iMac model - Apple Support


If your Mac won‘t turn on, read this support article --> If your Mac doesn't turn on - Apple Support


Additional tips about making sure that accessories are getting enough power. Frozen iMac - Apple Community


Apple hasn't produced boot devices in a long time now and relies upon Recovery. See: If you can't start up from macOS Recovery - Apple Support and related: Disk Utility for Mac: Repair a disk using Disk Utility Repair a storage device in Disk Utility on Mac - Apple Support


How to reinstall macOS - How to reinstall macOS - Apple Support - including different recovery keyboard options.



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I can't locate my utility disk

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