Face ID doesn’t work if I am not wearing glasses.

My Face ID doesn’t work if I am not wearing glasses which is very annoying. I set up wearing glasses. Is there anyway to resolve?

Posted on Jun 21, 2023 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2023 2:04 PM

Set up an alternate Face ID without your glasses. Settings>Face ID & Password>Set Up an Alternate Appearance.


I only wear glasses some of the time and I needed to do this so that I got recognized both with and without them.

5 replies

Jun 21, 2023 12:15 PM in response to Henryb73

Sounds like this person --> issue resolved, it turned out that a new pair of eyeglasses ( not sunglasses) , at night, were either dirty or reflected the light necessary to activate face id" - Face id glitch... - Apple Community


If you just have issues with Face ID not working properly, read this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID doesn’t work if I am not wearing glasses.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.