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Why won’t my Face ID work after I got my screen repaired?

Why can’t I use my face ID

iPhone 11, iOS 16

Posted on Jun 21, 2023 3:26 PM

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Question marked as Best reply

Posted on Jun 21, 2023 3:38 PM

Probably because you had the repair done by an unauthorized service provider. They do not have legitimate access to genuine Apple Parts or the tools required to install them properly.


If that's the case, faceid will never work on that device again and Apple won't touch it now that it's been tampered with.

5 replies
Question marked as Best reply

Jun 21, 2023 3:38 PM in response to gaige179

Probably because you had the repair done by an unauthorized service provider. They do not have legitimate access to genuine Apple Parts or the tools required to install them properly.


If that's the case, faceid will never work on that device again and Apple won't touch it now that it's been tampered with.

Why won’t my Face ID work after I got my screen repaired?

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