The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why can’t I use my face ID
iPhone 11, iOS 16
Probably because you had the repair done by an unauthorized service provider. They do not have legitimate access to genuine Apple Parts or the tools required to install them properly.
If that's the case, faceid will never work on that device again and Apple won't touch it now that it's been tampered with.
My Face ID will not work
Hlw
My Face ID will not work
Bummer. See the previous answer by KiltedTim.
Why won’t my Face ID work after I got my screen repaired?
