The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
face id cnt do after change screen update sofware
iPhone 12 Pro Max, iOS 26
Thank you for responding with your concerns, munisviren.
Whoever replaced the screen is responsible and needs to be corrected A.S.A.P.
Otherwise, I recommend service.
Service Checklist:
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
If Apple did not replace the screen that is expected. If Apple did replace it then take it back to Apple.
If the screen was replaced by yourself or. third party, Faceid will not be functional due to reprogramming being unavailable.
Also, if someone other than Apple did the service, Apple will not help. They will not come behind another service provider and fix someone else's mistakes.
Face ID fails after screen replacement and update
