Can Face ID be repaired
I changed the screen and the Face ID doesn’t work again
iPhone 7, iOS 14
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I changed the screen and the Face ID doesn’t work again
iPhone 7, iOS 14
You yourself changed the screen or you paid someone other than Apple or an actual Apple Authorized Service Provider to change the screen? If anyone other than Apple of AASP replaced the screen, then you don't have an authentic Apple screen on your iPhone. And that means Face ID is now permanently disabled and the ONLY way you get it back is to see IF Apple would be willing to replace the unauthentic screen on your iPhone. Which they may refuse to do as they typically will not touch an iPhone which has been tampered with by anyone other than them or an AASP.
You yourself changed the screen or you paid someone other than Apple or an actual Apple Authorized Service Provider to change the screen? If anyone other than Apple of AASP replaced the screen, then you don't have an authentic Apple screen on your iPhone. And that means Face ID is now permanently disabled and the ONLY way you get it back is to see IF Apple would be willing to replace the unauthentic screen on your iPhone. Which they may refuse to do as they typically will not touch an iPhone which has been tampered with by anyone other than them or an AASP.
If the screen was not changed by Apple or an Apple authorized service center, then it is most likely that your Face ID will never work.
Can Face ID be repaired