Getting blue bars top and bottom on shows when using Xfinity box but not when using the app on the TV itself. Tried resetting the app with no change. There were very few accessibility settings and none changed the issue.
unknown,
I resolved it a while ago. I had to reduce the resolution on the Xfinity Box. Basically get it off 4K and down to 1080. I found only power cycling the box was extremely temporary and the bars would return quickly.
I resolved it a while ago. I had to reduce the resolution on the Xfinity Box. Basically get it off 4K and down to 1080. I found only power cycling the box was extremely temporary and the bars would return quickly.
I unplugged power from my xfinity box for 10 seconds and then when the box started up again and went to Apple TV and bars went away
Hopefully that doesn’t happen to me but if it does thanks for telling me what step to try next
Apple TV app on Xfinity getting blue border bars
