I need help

Will not connect to phone after putting in Apple ID and password kf previous user says it’s wrong

Posted on Jun 23, 2023 8:05 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2023 6:41 AM

Please see Apple's advice about buying and selling, in What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Note the directions about how to remove a watch from Apple ID and Find My. If the previous owner can't do this then you can never setup the watch onto *your* apple ID, and it is useless to you. If this happens you should return it and get a refund.

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Question marked as Top-ranking reply

Jun 24, 2023 6:41 AM in response to Appleuser_2580

Please see Apple's advice about buying and selling, in What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Note the directions about how to remove a watch from Apple ID and Find My. If the previous owner can't do this then you can never setup the watch onto *your* apple ID, and it is useless to you. If this happens you should return it and get a refund.

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