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When I go into my text messages the first thing I see is a name and an hourglass and it says ‘hidden preview’ when I go to open the text messages it says communication limit and then it will say okay or add to contact list but all these contacts are already in my list so I don't understand why they're coming up like that and it’s only some?
I checked and I have no limits.
iPhone 12 pro max
iOS 16.5.1
iPhone 12 Pro Max
Hey there and welcome to Apple Support Communities jennaleefromkelowna,
We can certainly understand your concern and can help provide some insight.
We would like to ask you a couple of questions in order to get a better understanding. First, are you using Screen Time restrictions? If so, Communication Limits are a part of Screen Time and can be managed in Settings > Screen Time > Communication Limits.
For more information about that, along with other features that Screen Time has, check out: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
If you're not using Screen Time, let us know when you first noticed this behavior. Does it occur with all messages or particular ones? Do they occur at a certain time of day?
We thank you for your answers, they will help guide us to the next troubleshooting step.
Kindest regards!
Hey there and welcome to Apple Support Communities jennaleefromkelowna,
We can certainly understand your concern and can help provide some insight.
We would like to ask you a couple of questions in order to get a better understanding. First, are you using Screen Time restrictions? If so, Communication Limits are a part of Screen Time and can be managed in Settings > Screen Time > Communication Limits.
For more information about that, along with other features that Screen Time has, check out: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
If you're not using Screen Time, let us know when you first noticed this behavior. Does it occur with all messages or particular ones? Do they occur at a certain time of day?
We thank you for your answers, they will help guide us to the next troubleshooting step.
Kindest regards!
Hidden preview with hourglass showing up on my texts
