I have an apple tv gen 3 just got a T-Mobile home internet and Wi-Fi. when I try to connect to my network. it say cant connect with passwork, but it dosen't ask for password

I have an apple tv gen 3 just got a T-Mobile home internet and Wi-Fi. when I try to connect to my network. it say can't connect with password, but it doesn't ask for password

Posted on Jun 24, 2023 4:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2023 6:33 PM

  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users have reported that they first had to set ‘WPA2’-only to make it work.
1 reply
Question marked as Top-ranking reply

Jun 24, 2023 6:33 PM in response to iphone6se

  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users have reported that they first had to set ‘WPA2’-only to make it work.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have an apple tv gen 3 just got a T-Mobile home internet and Wi-Fi. when I try to connect to my network. it say cant connect with passwork, but it dosen't ask for password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.