No audio on prime Apple TV app
Apple TV using Amazon prime video has no audio.
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What is your model Apple TV?
Identify your Apple TV model - Apple Support
Find your Apple TV model number - Apple Support
Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support
Try this for any misbehaving app:
- Force-quit the app, then relaunch and try again.
- If the issue persists, force-quit the app, restart the device, then relaunch and try again.
- If the issue still persists, delete the app, re-download and try again.
- If the issue still persists, then contact the app developer for further assistance.