Bought the icloud plan and it’s not showing in subscription

Sandeep-14 Said:

“nothing happened.even my bank shows the payment was done and it was your server that is taking time to process the transaction .. now after 2 days i tried again and the same thing happened..money got debited and it’s not showing in the subscription..now iam at a loss of 438rs.”

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix. Perform a screensharing session with the Apple rep, so they can see this firsthand, form YOUR perspective.

Apple Contact Us Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hi Sandeep-14,

welcome to the Apple (user-to-user) Community

Re: Bought the icloud plan and it’s not showing in subscription

Restarting your device was a good trouble-shooting method to try.

You can: Try checking your iCloud storage on iCloud.com – Apple Support

Check your iCloud storage on iCloud.com - Apple Support

If needed:

You can reach out and contact iCloud Support:

(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):

iCloud - Official Apple Support

All the best :-)

Sandeep-14 Said:

"Bought the icloud plan and it’s not showing in subscription"

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Perform New iCloud Login Sessions:

Log out of iCloud on all of your devices, and then log back in one-device-at-a-time. Perhaps it all needs to resync?