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Why can't I use applepay to pay my apple icloud and apple care and apple appstore purchases.

Why can't I use apple pay to pay for my apple icloud and apple care and apple appstore purchases. It seems absolutely hard to understand how 'most credit and debit cards' work at my local shop and the apple.com site says same.


I am an Australian AU in SEAsia (Thailand TH) and have cards from TH, US, SG (note not AU). None work in the above scenario.


I spent an hour talking to the apple support guy who was nice but kept saying 'for my own protection' with no actual explanation. Surely small recurring transactions are a lower risk that adhoc larger apple pay transactions too? It seems completely inconsistent and irrational as well.


I not that even purchasing on the apple.com imposes weird restrictions like which countries my credit card can be from. The whole reason global card schemes like visa, mastercard exist is to make it easier yet someone at apple has decided you can just randomly discriminate against some people in some situations.


They obviously don't realise that moving between countries in asia or europe or africa is just like moving between states in america and they would NEVER discriminate between states in the US but it is ok to do so outside the US.


I have all my photos of our kids on icloud, many many years of them growing up and distant/deceased relatives as well. I have loads of cards and can pay for stuff on apply pay but not renew my icloud subscription.


I have loads of new apple hardware as well and have been a regular purchaser of around 30 devices in the last decade for personal use for the family and 3 or 4x that number for client work purchases.


It seems so unfair. Please help.




Unrelated bug: I am typing this on a Mac Air 15 but it only offers mac pro 15 (my last two macbooks) as options for classifying this post in the community blog.


[Edited by Moderator]

Posted on Jun 25, 2023 12:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2023 1:09 AM

Hi pejoco

welcome to the Apple (user-to-user) Community.


Thank you for posting your thoughts and questions in the community.


Re: " ... to pay for apple icloud and apple care and apple appstore purchases".


Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. You sign in to all Apple services with this single Apple ID and password.


You can generally add credit / debit cards (or use alternatives) for payments to Apple in your Apple ID account.

Eg:Thailand

  • Most credit and debit cards
  • ShopeePay
  • TrueMoney (8)

(With TrueMoney, you must provide the mobile phone number associated with your TrueMoney account.)

  • Mobile phone billing (5)

(Mobile billing is available only with supported carriers.

This list is subject to change. Learn more about carrier billing.)

  • dtac
  • AIS
  • TrueMove

______________________________________________________________________________________________

How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support


How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support


How to change an Apple ID payment method:

If you need to change or update your Apple ID payment method - Apple Support

______________________________________________________________________________________________

Re: "Why can't I use applepay to pay my apple icloud and apple care and apple appstore purchases".


Why do you want to use ApplePay for this? The money comes from your card-provider's account either way.

Seems an Apple ID is a secure account you can use for everything Apple.


Apple Pay is not an account as such, ie: there is no money / no balance / held in Apple Pay.

Apple Pay merely transfers money from your debit / credit cards to merchants, and online stores etc. who can accept Apple Pay.


In a few countries or regions, Apple Pay may be listed as a payment method for Apple purchases.

You have likely already seen the "Related Article" above your post:

ie: "Payment methods that you can use with your Apple ID - Apple Support


Eg: In Australia Apple Pay is listed,

however using Apple Pay for Apple purchases requires two-factor authentication.


In Thailand, Apple Pay is not listed as a payment method.

Learn where to use Apple Pay - Apple Support

As we are all Apple users, like yourself, in this community, no-one here would know why Apple does what it does.

Also various countries / governments / would have their own various levels of acceptance.


All the best :-) 🇦🇺

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 26, 2023 1:09 AM in response to pejoco

Hi pejoco

welcome to the Apple (user-to-user) Community.


Thank you for posting your thoughts and questions in the community.


Re: " ... to pay for apple icloud and apple care and apple appstore purchases".


Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. You sign in to all Apple services with this single Apple ID and password.


You can generally add credit / debit cards (or use alternatives) for payments to Apple in your Apple ID account.

Eg:Thailand

  • Most credit and debit cards
  • ShopeePay
  • TrueMoney (8)

(With TrueMoney, you must provide the mobile phone number associated with your TrueMoney account.)

  • Mobile phone billing (5)

(Mobile billing is available only with supported carriers.

This list is subject to change. Learn more about carrier billing.)

  • dtac
  • AIS
  • TrueMove

______________________________________________________________________________________________

How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support


How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support


How to change an Apple ID payment method:

If you need to change or update your Apple ID payment method - Apple Support

______________________________________________________________________________________________

Re: "Why can't I use applepay to pay my apple icloud and apple care and apple appstore purchases".


Why do you want to use ApplePay for this? The money comes from your card-provider's account either way.

Seems an Apple ID is a secure account you can use for everything Apple.


Apple Pay is not an account as such, ie: there is no money / no balance / held in Apple Pay.

Apple Pay merely transfers money from your debit / credit cards to merchants, and online stores etc. who can accept Apple Pay.


In a few countries or regions, Apple Pay may be listed as a payment method for Apple purchases.

You have likely already seen the "Related Article" above your post:

ie: "Payment methods that you can use with your Apple ID - Apple Support


Eg: In Australia Apple Pay is listed,

however using Apple Pay for Apple purchases requires two-factor authentication.


In Thailand, Apple Pay is not listed as a payment method.

Learn where to use Apple Pay - Apple Support

As we are all Apple users, like yourself, in this community, no-one here would know why Apple does what it does.

Also various countries / governments / would have their own various levels of acceptance.


All the best :-) 🇦🇺

Why can't I use applepay to pay my apple icloud and apple care and apple appstore purchases.

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