Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
For cycle tracking (Period Cycle)
When I press ‘Get Started’, the button is clicked but nothing shows up, I can’t proceed to the next step.
I’m using IPhone 12 ver IOS 16.5.1 with the latest Health App.
Does anyone know how to resolve this problem? I also see that other people encounter similar issues in the Health’s App Store Review.
iPhone 12
Hello hsieh259,
It is possible that this feature is not supported in your country or region - Track your period with Cycle Tracking - Apple Support.
Please verify your Apple Watch is also up to date - "The Cycle Tracking app is part of watchOS 6. watchOS 6 is compatible with Apple Watch Series 1 and later. Upgrading to watchOS 6 requires an iPhone 6s or later running iOS 13 or later."
I just double checked - watchOS - Feature Availability - Apple.
Japan is a supported country. 日本は支援国です.
I would recommend calling Apple Support for further assistance. You can also submit a bug report if you believe this to be a bug - フィードバック - ヘルスケア - Apple（日本）
さらにサポートが必要な場合は、Appleサポートに電話することをお勧めします。これがバグだと思われる場合は、バグレポートを提出することもできます.
I translated via the translate app so I apologize if the translation wasn't 100%.
I have this feature and I believe this feature is supported in my country Japan. But the problem is when I clicked the “Get Started” button nothing shows up, it’s more like a bug in the Health app itself.
I also make sure my Apple Watch 8 is up to date :(
Reboot the machine doesn’t help, I’ve also tried reinstalling Health, but the problem exists.
Thanks for your reply.
Cannot start cycle tracking in Health
