My iPhone 12 doesn't want to charge n it doesn't show the charging sign that its charging

My iPhone 12 doesn't want to charge and it doesn't show the charging sign .

It switched off then I put it on charge it charges up until 3%. When it's on ,it doesn't charge anymore. Please help

Posted on Jun 25, 2023 9:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 9:44 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge it can be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Jun 25, 2023 9:44 AM in response to RealGeeh

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge it can be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 12 doesn't want to charge n it doesn't show the charging sign that its charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.