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My phone is saying unknown camera part and I have not had any modifications made to my phone. Why is this happening?

My phone is saying unknown camera part and I have not had any modifications to my phone at all. Why is this happening?

iPhone 13 Pro Max, iOS 16

Posted on Jun 25, 2023 1:09 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2023 1:37 PM

That message came in three different things


  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


If it’s not showing a service history per iPhone parts and service history - Apple Support then it’s likely the third reason above. This is just a generic hardware failure message and you’ll want to get the phone in for repairs.

1 reply
Question marked as Top-ranking reply

Jun 25, 2023 1:37 PM in response to Lincharp

That message came in three different things


  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


If it’s not showing a service history per iPhone parts and service history - Apple Support then it’s likely the third reason above. This is just a generic hardware failure message and you’ll want to get the phone in for repairs.

My phone is saying unknown camera part and I have not had any modifications made to my phone. Why is this happening?

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