The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I purchased an iphone seconded via FB Market. It is Activation Locked. How do I find out if this was a stolen phone before I reach out to Apple to unlock it?
Earlier iPhone models
The fact that it's activation locked is almost a certain sign you purchased a stolen phone. Apple will not help you, so there's no point contacting them.
If at all possible, return it for a refund. Otherwise, you will forever be stuck with a useless brick.
On the outside possibility that this was simple ignorance on the part of a seller disposing of their own personal device …
… contact them and ask that they perform the following actions:
How to remove Activation Lock - Apple Support
icloud locked iphone
