Unable to login to Message and FaceTime in kid's iPad

Why message is greyed out in iPad settings? Not being able to login to iMessage and face time. This is my kid's ipad and using his iCloud account and no phone numbers. The device is connected to wifi.


[Re-Titled by Moderator]

iPad, iPadOS 16

Posted on Jun 25, 2023 4:52 PM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 10:26 AM

Hi arhitdas01,


Check the parental control settings which might be restricting access to the iPad message settings: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Cheers.


7 replies

Mar 15, 2024 10:09 AM in response to arhitdas01

I had this same issue. For me it happened when we set up a new iPad and transferred data.


The solution was


Go to Settings / Messages / Send & Receive. Scroll to the bottom, select the Apple ID, sign out and sign back in. As soon as we signed back in, everything worked.


If that doesn't work, make sure your parental controls are not disallowing the use of Messages.

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Unable to login to Message and FaceTime in kid's iPad

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