Why Apple iPhone 13 Pro Max Screws Rust or Corroded Easily ? Care+ Warranty Void

I'm having a black screen but phone is turned on --- went to an apple repair center and they said it is a common issue but won't repair it because one of the screw is rusty LOL

Bro same issue of rusty screws came in my iphone 15 promax i have purchased in March 2024 and i take good care of my phone never give it to anyone but one day i removed the protective cover to clean the phone what i saw the rusty screws i got shoked that i never used it in water never given to my children and i live in humid area i think there is quality issues with i phone screws

I know right! My iphone 13 Pro Max have a white screen after IOS update and Apple is unable to replace the screen because the screws are rusty and they are not able to open it!

Then the AASP did a lousy job. They are actually supposed to replace the screws, and those screws were damaged from using the wrong tool to remove them or reinstall them, or they aren’t actually Apple provided screws. Take it back to the shop that repaired it. And if you purchased it in the US then an AASP elsewhere should have refused to work on it, as service is only available in the country of the original sale. Or they weren’t a real AASP.

The screws are stripped out, someone has attempted to open the phone a some point and damaged the screws. That is why Apple is declining the repair.

They are plated screws. They won’t rust unless the plating is damaged, such as by someone trying to remove them with the wrong tool. Which looks exactly like what has happened. Also, they won’t rust unless they get wet, which also voids the warranty.

There could be numerous factors to this point. It is possible the facility in your area may not properly store its devices correctly, The distributor in that area may also use inexpensive parts, It is also possible that if this is a refurbished phone bought through a reseller, it could have after-market parts, or if you tried to D-I-Y something specifically on the phone itself.

I do agree with the previous commentators, that the bolts appear to have been tampered with, and unfortunately it won't be picked up from Apple's warranty. I live in the US, and currently posses the 14 pro-max. The bolts are not corroded, or appeared to be tampered with and are securely in place.

Best of Luck in finding a resolution though!

Jackie.

Got the same issue with 15 PRO MAX titanium. Never opened, never let anyone touch the phone. One day I just got both screws corroded. I live in Thailand and it is pretty much humid here, but the thing is that I never really touched screws with anything and always had a protective case. Now it’s impossible to unscrew one of the bolts and I don’t know what to do if something will happen to my phone. Less then 6 month owning.

in my phone speaker is not working, phone can not be repaired as screws are damaged due to rusting. small number or big, there is quality problem with metal used for screws. bigger problem being reluctant and not recognising the problem.

With 2 billion iPhones in use there will certainly be “several posts” reporting any issue that anyone has ever had. That does not make it a general issue.

An issue is an issue, general or not. No other phone maker reject repairing of handset on such issues. Leave aside warrenty or care+, Apple is not able provide even paid service for this cause.