The back of my IPAD PRO 11" is badly corroded. Metal corrosion at the bottom of my ipad

Hi


I purchased my ipad pro 11" on september 2022. I've been taking a good care of my ipad since then. My ipad was okay until today when i realised that there is a corrosion that is happening on the back of my ipad. And it is so bad. Like 4 different spots of corrosion is happening there.


What should I do? Can Apple refurbish my ipad? Or change it?



Posted on Dec 8, 2023 9:32 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2023 3:59 AM

Have you been using your iPad on a damp surface - or has the iPad been allowed to get wet or be exposed to moisture?


Insofar as can be diagnosed from a photo, your iPad casing shows cosmetic damage to the anodised surface treatment of the aluminium chassis. Cosmetic damage will not affect functioning of your iPad - and neither will it be covered by the limited device warranty.


If you have benefit of an active AppleCare+ plan (additional cost - optional within 60-days of initial device purchase) your iPad has coverage for accidental damage and non-warranty repairs for the period of cover.


NB: A fitted case, designed for your iPad, will both preserve its cosmetic finish and protect from incidental damage.

1 reply
Question marked as Top-ranking reply

Dec 9, 2023 3:59 AM in response to abctioman

Have you been using your iPad on a damp surface - or has the iPad been allowed to get wet or be exposed to moisture?


Insofar as can be diagnosed from a photo, your iPad casing shows cosmetic damage to the anodised surface treatment of the aluminium chassis. Cosmetic damage will not affect functioning of your iPad - and neither will it be covered by the limited device warranty.


If you have benefit of an active AppleCare+ plan (additional cost - optional within 60-days of initial device purchase) your iPad has coverage for accidental damage and non-warranty repairs for the period of cover.


NB: A fitted case, designed for your iPad, will both preserve its cosmetic finish and protect from incidental damage.

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The back of my IPAD PRO 11" is badly corroded. Metal corrosion at the bottom of my ipad

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