battery is draining while plugged-in

My MacBook Pro is plugged in but it loosing battery percentage day by day , should I worry and how do it fix it?

MacBook Pro 13″, macOS 13.4

Posted on Jun 26, 2023 9:59 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2023 10:44 AM

That can indicate a heavy background process at work. For a very long time, Mac notebook batteries may contribute power even with on wall power if some very deamnding tsask is encountered.


You could have some useless anti-virus or so-called "cleaning" app at play, but some legit apps can also be "fat hogs at the trough."



We can play a protracted game of "20 Questions" with your about what is and is not working (could take days), or you can post a system config report. We can then make data-drive recommendations rather than generalizing or guessing. Fortunately there is a safe, secure way to do that.


We can quickly and within the confines of these text-based forums help you determine what issues are at play if you use EtreCheck Pro t, available here:


https://etrecheck.com/index


to create a safely "scrubbed" report


The free version will do nicely for this purpose, although the app is worthy of our financial support. We can see hard data about drive performance, software issues, and RAM usage. Etrecheck is the development of a long-serving and trusted contributor here expressly for safely displaying information in these forums to help us help you. It will not reveal any personal or secure information.


Forum changes made in Late 2018 mean we can no longer conventionally paste long text reports directly into a thread. Fortunately, one of the tools in the text entry box toolbar makes that possible. See this excellent User Tip on posting long text reports like EtreCheck's:


How to use the Add Text Feature When Post… - Apple Community


It is very possible that we can resolve this based on good data with only one more post on your part.


3 replies
Question marked as Top-ranking reply

Jun 26, 2023 10:44 AM in response to Niloufar1999

That can indicate a heavy background process at work. For a very long time, Mac notebook batteries may contribute power even with on wall power if some very deamnding tsask is encountered.


You could have some useless anti-virus or so-called "cleaning" app at play, but some legit apps can also be "fat hogs at the trough."



We can play a protracted game of "20 Questions" with your about what is and is not working (could take days), or you can post a system config report. We can then make data-drive recommendations rather than generalizing or guessing. Fortunately there is a safe, secure way to do that.


We can quickly and within the confines of these text-based forums help you determine what issues are at play if you use EtreCheck Pro t, available here:


https://etrecheck.com/index


to create a safely "scrubbed" report


The free version will do nicely for this purpose, although the app is worthy of our financial support. We can see hard data about drive performance, software issues, and RAM usage. Etrecheck is the development of a long-serving and trusted contributor here expressly for safely displaying information in these forums to help us help you. It will not reveal any personal or secure information.


Forum changes made in Late 2018 mean we can no longer conventionally paste long text reports directly into a thread. Fortunately, one of the tools in the text entry box toolbar makes that possible. See this excellent User Tip on posting long text reports like EtreCheck's:


How to use the Add Text Feature When Post… - Apple Community


It is very possible that we can resolve this based on good data with only one more post on your part.


Jun 26, 2023 12:02 PM in response to Niloufar1999

HI , thank you for your kind reply. No I don’t have any anti virus or cleaning app install in my MacBook Pro. I tried the link you provide but here is what I get:

File not found!


Basically I did not install any program into this MacBook pro except for Telegram and VLC player are the only programs installed and nothing else.


Actually this draining battery happened after the latest update.


I am wondering if I should take my MacBook to apple store or it will die after loosing all the battery percentage even if it plugged in?


Please advise.


Thank you in advance.



Jun 26, 2023 1:34 PM in response to Niloufar1999

I tried the link you provide but here is what I get:

File not found!


Strange. I get the same. However the "Download Now" link still works. I just tested it.


EDIT:


It may be momentary—it started working again for me in about two minutes.


Try this link, then change the language if needed:


https://etrecheck.com/en/welcome.html


I am wondering if I should take my MacBook to apple store or it will die after loosing all the battery percentage even if it plugged in?


I would wait on taking it in until we see if there is a simple fix available. Etrecheck will show the battery cycle count.

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battery is draining while plugged-in

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