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iPad stuck in recovery mode

Ipad is in a power on loop, ie. it wont turn on, only show apple logo for about 5 seconds and turn off only to repeat and finally go into restore mode. It will stay in restore mode for about 15 minutes then turn off and start cycle again. I put it in charger overnight so I know the battery is charged. I attach to laptop with fresh Itunes and it will recognize the ipad and will attempt to restore (or reset, tried both). After 3-5 seconds into the restore process the Ipad will turn itself off, laptop will sense the USB cable is unhooked (loss of link) and the Ipad will turn back on again. laptop will sense USB and the "preparing ipad for restore" is still in Itunes. The ipad will turn off again, will come back on "waiting for ipad" and I will repeat one more cycle and finally give up, get an error 4013 "This Ipad cannot be restored" I think I have some sort of hardware issue that is preventing the Ipad from booting at all, so no amount of restoring will fix. Can anything go wrong hardware wise that would prevent it from booting past the apple logo screen? Without the USB into the laptop, the Ipad will boot to logo and then straight into support.apple.com/ipad/support.

iPad, iPadOS 15

Posted on Jun 27, 2023 5:22 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 5:24 AM

You’ll find guidance for troubleshooting error #9 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple

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1 reply
Question marked as Top-ranking reply

Jun 27, 2023 5:24 AM in response to Derwin17

You’ll find guidance for troubleshooting error #9 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple

iPad stuck in recovery mode

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