Apple TV+ Buffering Constantly and only Apple TV+

We recently subscribed to Apple TV+

Other services we have:

Prime, Netflix, Max, Peacock, Paramount Plus, MLB.tv, and Hulu on none of them at anytime do we have a buffering issue. We watch in 4K and do so on multiple devices including: Apple TV, Nvidia Shield 2017 and 2019, and Roku Ultra. We use them at two different homes with internet service at both (separate of 940 down/40 up).

The only service we have had a buffering issue with is Apple TV+.

All of our devices are hard-wired to our router.

The buffering is showing right now even though our system is show full available bandwidth little to no jitter and very low (sub 20ms) latency.

The buffering occurs on all of our devices at various times. I have tried reinstalling the apps on these devices and the buffering will occur again after anywhere from a few minutes to a few days.


SHIELDAndroidTV,

Posted on Jun 27, 2023 2:03 PM

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Jan 14, 2024 11:30 AM in response to quarkpt

Welp -- I did find a workaround:


I use the Apple TV application on my Macbook Air to do the actual streaming part (i.e., to get the video and audio off the internet). Then I use AirPlay to connect to my Roku. Turns out that when you watch Apple TV on a Macbook, it pops up a window for watching stuff, and that window has an AirPlay icon in the lower-right, so that only the Apple TV content streams to the Roku (i.e., it doesn't just mirror my laptop's whole display, it correctly sends the Apple TV content and uses the full screen on my TV). Also, in that state, I can use my Roku's remote to pause the show (i.e., I don't have to use the laptop to pause and resume).


From this we learn two facts, which are related:

  1. There's no bandwidth issue and there's not actually a problem at the Apple server end, since with the right combination of hardware and software I can watch Apple TV at my home.
  2. Therefore the problem must be with my Roku and the other streaming devices I've tested. Is it the Roku app? Is it that my Roku is kind of old (hence the current app may have problems with my old Roku)? Don't know.

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Apple TV+ Buffering Constantly and only Apple TV+

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