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My face id will not work after iso 16.5.1. I tried to reset my face id as and it just tells me to lower my face and is stuck on that screen.I have tired powering down and restarting with no luck. I rest my iphone and it still doesnt work.
iPhone 13 Pro Max, iOS 16
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Ksu8574 Said:
"My face id will not work after iso 16.5.1.: My face id will not work after iso 16.5.1. I tried to reset my face id as and it just tells me to lower my face and is stuck on that screen.I have tired powering down and restarting with no luck. I rest my iphone and it still doesnt work."
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Report this as a Bug to Apple:
Do your Part: Provide Apple with feedback on this. Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.
To Provide Feedback:
My face id will not work after iso 16.5.1.
