“iTunes” can not be updated because its extensions are in use by “System Information”. Click OK and quit the application. - this is what was said when trying to update my mac to high sierra Model: Mac Book pro 13 inch late 2011 currently on sierra OS
Earlier Mac models
Close iTunes and the System Information dialog before running the High Sierra installer. If you still get messages like that, restart the Mac and then run the High Sierra installer.
After you successfully upgrade to High Sierra, if you need to upgrade or reinstall iTunes, you can download it from here:
The version for High Sierra (iTunes 12.8.3) is newer than the versions for SIerra (iTunes 12.8.2) and earlier.
Close iTunes and the System Information dialog before running the High Sierra installer. If you still get messages like that, restart the Mac and then run the High Sierra installer.
After you successfully upgrade to High Sierra, if you need to upgrade or reinstall iTunes, you can download it from here:
The version for High Sierra (iTunes 12.8.3) is newer than the versions for SIerra (iTunes 12.8.2) and earlier.
You shouldn't have to uninstall iTunes.
The System Information dialog box is what you get if you choose About This Mac from the Apple () menu, then select the System Report… button. I'd suggest closing all information windows of that sort.
If you've quit everything and there's still something hanging around, restarting the Mac would probably clear it up.
Hi, during download my iTunes is closed. should I uninstall my iTunes? sorry Im not techie i don't even know where to find the system information dialog box. I have not open my iTunes for the past days.
cannot update my old mac to high sierra message prompt “iTunes” can not be updated because its extensions are in use by “System Information”. Click OK and quit the application.
