Apple Care + Claim

I recently had my iPhone stolen which had my ID as well. I do have Apple Care + coverage on it and was wondering if I can use the interim ID that is provided from the DMV?

iPhone XS Max

Posted on Jun 28, 2023 2:42 PM

Reply
1 reply

Jun 28, 2023 3:22 PM in response to fuegitoo

Hello, my name is killian and i am also another member of Apple's Support Community website, but i will be helping you through your concerns today. Happy to help :)


i am sorry to hear about your device and ID being stolen :( i am going to try and get this resolved as best as i can for you :)


so, what i can do for you is provide you advice, as i am limited as to what i can do to help you. but with apples knowledge base, i have quite alot of resources to provide you to see if we can get anywhere close to a resolution.


first of all, i have this link here: this allows you to read about Theft and Loss Claims with AppleCare+: iPhone Theft and Loss Claims - Official Apple Support


this link gives you advice about filing claims about theft and loss devices: File a claim if you have AppleCare+ with Theft and Loss coverage - Apple Support


those links provide alot of useful information that is related to this case. i would also recommend you contact the AppleCare Team about this issue, as they will be able to help you with more access.


Contact: Contact Apple for support and service - Apple Support

More information: Find information about your warranty or AppleCare plan - Apple Support


to conclude this, i hope that the information i have provided you with has been helpful and resourceful, and i also hope it resolves the problems indicated. if you do have further questions i would be most happily to answer them for you. simply respond to this reply and i will continue to help. other than that, it was a pleasure helping you today and i hope you have a really good day :))


Thank you,

Killian R

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