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Latest IPad Update causing issues

My Magic Keyboard will no longer work on my iPad Pro after the latest update which I believe is 16.5.1. Tried almost everything. Any ideas? The latest update is also causing my iPad to reset during app startups. It’s like my whole iPad is falling apart. It just keeps resetting then it will be fine. Tried a hard reset already.

iPad Pro, iPadOS 16

Posted on Jun 28, 2023 4:48 PM

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5 replies

Jun 28, 2023 4:56 PM in response to MrSteveMaz

If you are experiencing issues immediately following a system software update, try a forced-restart - as this will often clear post-update software issues:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Jun 28, 2023 5:19 PM in response to MrSteveMaz

Remove the iPad from the Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support


Jun 29, 2023 4:05 AM in response to MrSteveMaz

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Latest IPad Update causing issues

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