a quarter of my screen is a different color

I haven’t dropped my mac book, nor spilled anything on it id like to know why its like this and how i can fix it

MacBook Air 13″, macOS 13.4

Posted on Jun 28, 2023 6:34 PM

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5 replies

Jun 28, 2023 7:17 PM in response to N_aJay

If you're experiencing issues with your MacBook without any physical damage or liquid spills, there could be several potential causes for the problem. Here are some steps you can take to troubleshoot and potentially fix the issue:


1. Restart your MacBook: A simple restart can often resolve temporary glitches or software-related issues. Click on the Apple menu in the top left corner of the screen and choose "Restart." Allow your MacBook to fully restart and check if the problem persists.


2. Check for software updates: Ensure that your MacBook is running the latest version of macOS and has all available software updates installed. Go to the Apple menu, select "System Preferences," and click on "Software Update." If updates are available, follow the prompts to install them.


3. Reset the NVRAM/PRAM: Resetting the non-volatile random-access memory (NVRAM) or parameter random-access memory (PRAM) can sometimes resolve certain hardware and software conflicts. Restart your MacBook and immediately hold down the Option, Command, P, and R keys simultaneously until you hear the startup sound for the second time.


4. Run hardware diagnostics: MacBook models come with built-in hardware diagnostics tools that can help identify potential issues. Restart your MacBook and hold down the D key until the Apple Diagnostics or Apple Hardware Test screen appears. Follow the on-screen instructions to run the diagnostic tests and check for any hardware-related problems.


5. Check for disk errors: Disk errors can lead to performance issues and unexpected behavior. Open the "Disk Utility" application (located in the Utilities folder within the Applications folder), select your startup disk, and click on "First Aid" to check and repair any disk errors if found.


6. Create a new user account: Sometimes, problems can be specific to a user account. Create a new user account on your MacBook and log in to it. If the issue doesn't occur in the new user account, it indicates that the problem might be related to your original user account. You can then troubleshoot further within that account or migrate your data to the new account.


7. Backup and reinstall macOS: If all else fails, backing up your data and performing a clean installation of macOS can help resolve persistent issues. Make sure to have a complete backup of your important files before reinstalling the operating system.

Jun 28, 2023 6:58 PM in response to N_aJay

N_aJay Said:

"a quarter of my screen is a different color: I haven’t dropped my mac book, nor spilled anything on it id like to know why its like this and how i can fix it"

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You Mac's Screen is Filing. Get this Serviced.


Go Here: If your Mac screen goes black - Apple Support

To have this Mac's serviced, it first needs to be looked at to be diagnosed. Taking to an AppleStore, or an AASP (Apple Authorized Service Provider), it will be diagnosed, and you will be informed of the services they provide. So, et up a Genius Bar Appointment at your local Apple Store., or see an AASP in your local area.

Contact Apple:

Or...

Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone


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a quarter of my screen is a different color

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